Leveraging Artificial Intelligence and Machine Learning to Improve Customer Service and Streamline Processes in Financial Services
Artificial Intelligence (AI) and Machine Learning (ML) can help financial service companies improve the customer experience by providing faster, more efficient service and personalized recommendations, while also streamlining internal processes and reducing the risk of fraud. In this article, we will explore some of the ways that AI and ML can be used to achieve…
10th Oldest Bank, BankProv, Loses Millions Due to Crypto Winter
Excellent research by Jason Mikula. Although this is not a cautionary tale about avoiding innovation and new revenue streams, it does provide a glimpse into the consequences of not fully understanding the risks involved.
Value of Open APIs to Financial Services
Open Banking refers to the use of open application programming interfaces (APIs) to allow financial service companies to share data and functionality with third parties. This can offer a number of benefits to both financial service companies and their customers. Here are some potential examples of Open Banking and APIs value to financial service companies:…